About Us

SENDiass4BCP is a statutory service, which means that every local authority must have an IAS service - this is outlined in chapter 2.19 of the SEND Code of Practice (2015).

Our service is shaped by minimum service standards, which can be found here.

An easy-read version of these standards can be found here.


How can we help?

We provide the following to children and young people (up to the age of 25) and to their parents/carers:

  • Signposting to other organisations and support
  • Online and printed information
  • Telephone and email advice and information
  • Virtual meetings


What else does SENDiass do?

As well as offering information, advice and support to individuals, we also have other roles and responsibilities:


The SENDiass4BCP Steering Group:

The Group meet twice a year with parents/carers, representatives for children and young people, and other professionals from education, health and social care. The purpose of the Group is to:

  • Listen to parent perspectives on key issues
  • Hear children and young people's views on key issues
  • Monitor and evaluate what we do and how we do it in line with the minimum standards for IAS services
  • Consider how we work effectively with other SENDiass services

You can watch the last steering group meeting on our YouTube channel, here.


You Said, We Did:

To ensure that SENDiass4BCP meets the needs of local children, young people, and their parents/carers, we ask for feedback at regular times throughout the year from those who have used the service.

This feedback helps us to plan developments within SENDiass4BCP and to make sure we are providing a service for everyone who needs us across the BCP area.

You can also provide feedback at any time by clicking here.


Workshops and Training:

We provide a number of workshops on a variety of topics, including:

  • Making meetings work
  • SEN support in schools
  • Education, Health and Care Plans

We also work with other organisations such as 'Parent Carers Together' to plan other workshops and training based on needs.

Currently, we are planning a series of workshops for young people too, which will help them to understand their rights, the importance of their voice, and how they can give feedback to services to help them improve.

SENDiass4BCP will also offer training to professionals on topics such as the role of SENDiass, the Children and Families Act (2014), and the Equality Act (2010).


Annual Report:

You can read our annual reports here:

Update to Interim Annual Report 19-20

Interim 2019-2020




Sometimes parents/carers feel concerned about SENDiass4BCP's ability to be "arm's-length", impartial and confidential because the service is funded by the Local Authority.

Below are explanations of the terms to dispel the myths and provide an understanding of what it means to be "arm's-length", impartial and confidential.


What does "arm's-length" mean?

As a statutory service (which means required by law), SENDiass4BCP must be funded by the local authority.

However, SENDiass4BCP must also be "arm's-length" which means that the service acts independently without any due influence or control from the local authority (LA) or clinical commissioning group (CCG).


What does "impartial" mean?

SENDiass4BCP must be impartial, which means that the service does not favour any particular impairment, disability or special educational need, nor does it campaign for any particular approach to education.

The information and advice SENDiass4BCP offers is unbiased and we will offer a range of options based in law, which you can then use to take forward as you wish.


What does "confidential" mean?

SENDiass4BCP must be confidential, which means that we do not share any information about you with anyone else outside the service without your prior permission.

SENDiass4BCP does not apply a blanket consent. We will never communicate with anyone outside of our service about your contact unless you give your permission for us to do so. In these circumstances we will aways request your verbal consent before speaking to anyone.

The only time we would share information with other agencies without your permission would be if we became aware that a child or young person or someone else were at risk of serious harm, or if we were legally required to do so by the police of courts of law.


Visit our Useful Links page for a list of helpful websites.